# Home Improvement

## Reinforce Your Customer Service with Smart AI Assistants

## Build Connections, Get More Conversions

AI Agents that support sales and service teams across the home improvement sector. Handle enquiries through voice, chat, and email, and guide customers through quotes, how-tos and product selection.

**Quote & Survey Booking**  
Automate appointment scheduling for surveys, consultations, and in-home assessments.

**Product Recommendations**  
Guide users through style, size, and material options for home renovation projects.

**Finance & Payment Options**  
Answer questions about finance plans, pricing, and payment schedules instantly.

**Delivery Tracking**  
Let customers check order status, dispatch info, and delivery windows with ease.

**Installation Support**  
Provide instructions and manage scheduling for installations or repairs.

**Stock Availability**  
Give real-time stock updates based on location, product type, and delivery lead time.

**Store Locator**  
Help customers find nearby branches and book in-store design consultations.

**After-Sales Feedback**  
Collect reviews, customer feedback, and service ratings via automated flows.

## **Bespoke AI Agents, Don't Do It Yourself**

Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.

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### AI Analytics

[Explore AI Analytics](/content/us/ai-analytics/index.html)  
Transforms conversations into clear insights, helping you predict trends and optimise performance.

### AI Agent

[Explore AI Agent](/content/us/ai-agent/index.html)  
Provides 24/7 support by automating tasks and managing customer interactions across all channels.

### AI Voice

[Explore AI Voice](/content/us/ai-voice/index.html)  
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.

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# **Seamless Customer Journeys**

## ConnexAI enables your team to provide faster, more personalised support from initial quote to final installation. Customers can engage on their preferred channel at any time.

# **Every Conversation, Optimised**

## AI Quality scores sales and service interactions to highlight what's working and where teams can improve. Supervisors can quickly spot coaching opportunities, track conversion patterns, and ensure consistent customer experiences across stores and contact centres.

# **Proactive Voice Support**

## AI Voice handles common queries over the phone, such as product availability or delivery times, reducing inbound volume for staff and speeding up response time.

## Trusted by Leading Global Brands

Read the incredible success stories from our vast portfolio of client partnerships.

**Mbusiswa Nyuswa**  
**Chief Technology Officer**  
> We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.

**Guy Valles**  
**Contact Centre Development**  
> The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.

**Justin Freeman**  
**Chief Information Officer**  
> If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

**Kelly Laprocina**  
**Systems & Data Manager**  
> Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.

**Ezequiel Negron**  
**IT Director**  
> I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.

**Todd Dunayer**  
**Chief Technology Officer**  
> I would recommend ConnexAI to anyone who's looking to jump ahead in technology.

## AI-Driven Innovation Tailored for Enterprises

Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.

### Security

Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.

### Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

### Integration

Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.

### Scalability

Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.

## Home Improvement FAQs

Can Athena help convert more enquiries into sales?  
Does ConnexAI support product-specific enquiries?  
Will ConnexAI integrate with my CRM and booking systems?  
How does AI Agent help in a retail setting?  
How does AI Analytics help manage operational procedures?  
Will ConnexAI products reduce operational costs?

## Adaptable to any sector

Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI

## The New Age of Customer Service

## Ready to start your AI journey? Schedule a demo today.